Terms & Conditions

Overview

This website is operated by Namma Coffee. Throughout the site, the terms “we”, “us” and “our” refer to Namma Coffee. We offer this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these terms and conditions (“Terms of Service” or “Terms”), including any additional terms and conditions and policies referenced here and/or available by hyperlink. These Terms apply to all users of the site, including browsers, vendors, customers, merchants and contributors of content.

Please read these Terms carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any services. If these Terms are considered an offer, acceptance is expressly limited to these Terms.

Any new features or tools added to the store shall also be subject to these Terms. You can review the most current version of the Terms at any time on this page. We reserve the right to update, change or replace any part of these Terms by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of changes constitutes acceptance of those changes.

Section 1 – Online Store Terms

By agreeing to these Terms, you represent that you are at least the age of majority in your place of residence, or that you are the age of majority and have given us consent to allow any minor dependents to use this site. You may not use our products for any illegal or unauthorised purpose, nor may you, in using the Service, violate any laws in your jurisdiction, including copyright laws. You must not transmit any worms, viruses or any code of a destructive nature. A breach or violation of any of the Terms may result in termination of your Services.

Section 2 – General Conditions

We reserve the right to refuse service to anyone for any reason at any time, subject to applicable law. You understand that your content (excluding payment information) may be transferred unencrypted and may involve transmissions over various networks and changes to conform and adapt to technical requirements of connecting networks or devices. Payment information is encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, access to the Service or any contact on the website through which the Service is provided, without our express written permission.

Section 3 – Accuracy, Completeness and Timeliness of Information

We are not responsible if information made available on this site is not accurate, complete or current. Material on this site is provided for general information only and should not be relied upon as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk. This site may contain historical information, which is provided for reference only. We reserve the right to modify site content at any time, but we have no obligation to update information. You agree that it is your responsibility to monitor changes to our site.

Section 4 – Modifications to the Service and Prices

Prices for our products are subject to change without notice. We reserve the right to modify or discontinue the Service, or any part or content of it, at any time. We will not be liable to you or any third party for any modification, price change, suspension or discontinuance of the Service, subject to applicable law.

Section 5 – Products or Services

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy. We make reasonable efforts to display product images and colours as accurately as possible, but we cannot guarantee that your device's display will accurately represent the actual colour or appearance.

We reserve the right, where permitted by law, to limit sales to any person, geographic region or jurisdiction, and to limit quantities offered. Product descriptions and prices may change at any time without notice. We reserve the right to discontinue a product at any time. Any offer for a product or service on this site is void where prohibited. Nothing in these Terms limits rights you may have under applicable consumer protection law.

Section 6 – Accuracy of Billing and Account Information

We reserve the right to refuse any order you place with us. We may, where appropriate, limit or cancel quantities purchased per person, household or order. These restrictions may include orders placed by or under the same customer account, payment method, and/or billing or shipping address. If we change or cancel an order, we may attempt to notify you using the email address, billing address or phone number provided when the order was placed. We reserve the right to limit or prohibit orders that appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account information, including your email address and payment details, so that we can complete transactions and contact you as needed. For more information, please review our Returns Policy.

Section 7 – Optional Tools

We may provide access to third-party tools that we neither monitor nor control. These tools are provided on an “as is” and “as available” basis, without warranties or endorsements to the extent permitted by law. Your use of optional third-party tools is at your own risk and discretion, and you should review the terms provided by the relevant third-party provider. New services or features offered through the website will also be subject to these Terms.

Section 8 – Third-Party Links

Our website may include links to third-party websites or services that are not owned or controlled by Namma Coffee. We are not responsible for examining or evaluating their content, accuracy, policies or practices, and we do not warrant or assume liability for third-party materials, websites, products or services. Please review the third party’s terms and privacy policies before engaging in a transaction. Questions or complaints about third-party products should be directed to the relevant third party.

Section 9 – User Comments, Feedback and Other Submissions

If you send us submissions, such as contest entries, ideas, suggestions, proposals or other materials, whether requested by us or sent voluntarily, you agree that we may use, edit, copy, publish, distribute, translate and otherwise use those submissions in any medium, subject to applicable law. We are not obliged to keep submissions confidential, pay compensation for them or respond to them unless agreed otherwise.

We may monitor, edit or remove content that we determine to be unlawful, offensive, threatening, defamatory, obscene, infringing or otherwise objectionable, or that violates these Terms. You agree that your comments will not violate third-party rights, contain unlawful or abusive material, or include viruses or other malware. You must not use a false email address, impersonate another person or mislead us or third parties about the origin of a submission. You are responsible for the comments you make and their accuracy.

Section 10 – Personal Information

Your submission of personal information through the store is governed by our Privacy Policy.

Section 11 – Errors, Inaccuracies and Omissions

Information on our site or in the Service may occasionally contain typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, transit times or availability. We reserve the right to correct errors, inaccuracies or omissions and to update information or cancel orders if information is inaccurate, including after an order has been submitted, subject to applicable law and any rights you may have as a consumer. We are not obliged to update or clarify information except as required by law. A stated update date should not be taken to mean that all information has been modified or updated.

Section 12 – Prohibited Uses

In addition to other prohibitions in these Terms, you are prohibited from using the site or its content:


  • for any unlawful purpose or to solicit others to perform unlawful acts;
  • to violate applicable laws, regulations or rules;
  • to infringe our intellectual property rights or the rights of others;
  • to harass, abuse, insult, harm, defame, intimidate or discriminate against others;
  • to submit false or misleading information;
  • to upload or transmit viruses or other malicious code;
  • to collect or track the personal information of others without authorisation;
  • to spam, phish, pharm, pretext, spider, crawl or scrape the site without authorisation;
  • for an obscene or otherwise unlawful purpose; or
  • to interfere with or circumvent the security features of the Service, related websites or the Internet.

We may suspend or terminate access for prohibited uses, subject to applicable law.

Section 13 – Disclaimer of Warranties and Limitation of Liability

We do not guarantee that your use of the Service will be uninterrupted, timely, secure or error-free, or that results obtained through the Service will be accurate or reliable. We may suspend or discontinue the Service from time to time. Your use of the Service is at your own risk. Except as expressly stated by us and to the extent permitted by applicable law, the Service and products delivered through it are provided on an “as is” and “as available” basis, without express or implied warranties.

To the maximum extent permitted by applicable law, Namma Coffee and its personnel, partners, suppliers and service providers will not be liable for indirect, incidental, punitive, special or consequential damages arising from your use of the Service or products purchased through it. Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited, or affects your statutory consumer rights.

Section 14 – Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless Namma Coffee and its relevant personnel, partners, contractors, suppliers and service providers from third-party claims arising from your breach of these Terms or violation of applicable law or third-party rights.

Section 15 – Severability

If any provision of these Terms is determined to be unlawful, void or unenforceable, that provision will be enforced to the fullest extent permitted by applicable law, and the unenforceable portion will be treated as severed from these Terms. This will not affect the validity and enforceability of the remaining provisions.

Section 16 – Termination

Obligations and liabilities incurred before termination will survive termination to the extent applicable. These Terms remain effective unless terminated by you or us. You may stop using our Services at any time. If we reasonably determine that you have breached these Terms, we may suspend or terminate access to the Services, subject to applicable law. You remain responsible for amounts due up to the date of termination.

Section 17 – Entire Agreement

Our failure to exercise or enforce any right or provision of these Terms does not constitute a waiver of that right or provision. These Terms, together with policies and operating rules posted on this website, constitute the agreement governing your use of the Service and supersede prior agreements or communications concerning that use, to the extent permitted by law.

Section 18 – Governing Law

These Terms and any separate agreements under which we provide Services will be governed by and construed in accordance with the laws of India, subject to applicable consumer protection laws and jurisdictional requirements.

Section 19 – Changes to the Terms of Service

You can review the most current version of these Terms at any time on this page. We reserve the right to update, change or replace any part of these Terms by posting changes on our website. It is your responsibility to check this page periodically. Continued use of or access to our website or Service after changes are posted constitutes acceptance of the revised Terms, to the extent permitted by law.

Section 20 – Contact Information

Questions about these Terms of Service should be sent to [email protected].